• News (43)
    Campaign (21 Dec 2018)

    TSB returns to TV after IT breakdown with FOMO ad

    TSB will release its first campaign after a major IT outage which left 1.9 million customers unable to access their bank accounts. 'Missing Out' will focus on the banking brand's interest payments to customers. The TV ad will roll out on 27 December. JOINT handled creative while DENTSU AEGIS NETWORK led media.

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    bbc.co.uk (19 Nov 2018)

    TSB appoints Debbie Crosbie as new boss after IT fiasco

    TSB has appointed CYBG's chief operating officer Debbie Crosbie to the role of chief executive. She joins in 2019 and replaces Paul Pester who resigned in September following the bank's IT controversy this year. 

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