• News (29)
    DecisionMarketing (09 Mar 2018)

    Ex-Rapp chief to lead PwC customer experience drive

    PRICEWATERHOUSECOOPERS has hired Roger Gagnon as its first chief customer experience officer. Gagnon joins from COGNIZANT and has been tasked with using his previous agency and professional services experience to grow the UK's best experience strategy, design and UX talent, alongside PwC's existing customer and technology consulting capabilities.

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    bbc.co.uk (10 Jan 2013)

    JESSOPS has gone into administration, with PRICEWATERHOUSECOOPERS appointed as the administrator. The high street camera retailer has faced with increasing competition over recent years, by supermarkets and internet retailers. Jessops had not generated the profits it had planned, with administartors claiming it was "inevitable" that some stores would have to close. Jessops employs approximately 2,000 staff.